Technology made simpler

Friendly, patient one-to-one help with phones, tablets, computers, Wi-Fi, TVs and staying safe online

£30 including VAT — up to one hour

How GuideWise Can Help

Technology is part of everyday life, but it isn't always straightforward.

GuideWise provides patient, practical help with the devices and services you use every day

From setting up a new phone to understanding a suspicious message, I'm here to help.

Straightforward help with everyday technology.

Technology changes quickly, and it's easy to feel frustrated when something doesn't work the way you expect.

GuideWise provides patient, one-to-one help at your pace. I'll explain what I'm doing, show you how it works and help you feel more confident using your technology.

The aim is simple: to solve the problem and leave you feeling more comfortable using your technology afterwards.

Technology should make life easier

Phones, tablets, computers, smart TVs and online services are now part of everyday life. But they don't always feel straightforward.

GuideWise exists to provide practical, straightforward help for people who want to understand their technology rather than feel frustrated by it.

The aim isn't simply to fix a problem. It's to help you understand what we've done and feel more confident using your technology

How Can I Help?

Tell me what's happening and I'll get back to you shortly. You don't need to know the technical terms or exactly what's wrong. Just describe the problem in your own words.